Since April, the Twelve Weeks to Trust Series has taken readers through fundamental facts about trust, benefits, downsides, formal and informal governance mechanisms that build trust and, I hope, quite a bit more. This final post in the series – though certainly not my final post on trust – is not a summary of theContinue reading “Twelve Practical Ways for Leaders to Build Inter-organizational Trust – Week 12: Twelve Weeks to Trust”
Tag Archives: boundary-spanners
Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust
Economics, strategy and ethics literature all suggest that an organization’s culture, structure and processes must foster trustworthy behaviours internally in order to maximize trust in inter-organizational relationships (Casson, 1995; Drake & Schlachter, 2008; Dyer & Chu, 2003; Sydow, 1998; Zaheer, McEvily & Perrone,1998). As we covered in Week 5: Ethics at the Heart of Trust,Continue reading “Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust”
5 Key Questions on Inter-personal Trust in Inter-organizational Relations – Week 9 in Twelve Weeks to Trust
Obviously, the work of an organization is carried out by its representatives. But is trust built between the people themselves? Is it based on their personal qualities, their professional credentials or their position in the organization? And, if trust is placed in the individual, does it disappear with turnover or is it automatically extended toContinue reading “5 Key Questions on Inter-personal Trust in Inter-organizational Relations – Week 9 in Twelve Weeks to Trust”
Five reasons inter-organizational trust is key to partnership success – Week 3 of Twelve Weeks to Trust
Welcome back! I hope you enjoyed Week 1 & Week 2 of this Twelve Weeks to Trust series. In the past twenty years, all types of hybrid business partnerships – joint ventures, alliances, etc. – are on the rise because they permit access to new markets, reduce costs and share risks – particularly in uncertainContinue reading “Five reasons inter-organizational trust is key to partnership success – Week 3 of Twelve Weeks to Trust”
