Help! Does this definition capture organizational trust?

I’ve been asked to submit my definition of organizational trust for consideration in a publication. While scholars haven’t nailed it down in 20 years. I thought I’d give it a shot based on my research and blog posts. Do you think this captures it? What would you change or add? How could I make itContinue reading “Help! Does this definition capture organizational trust?”

Video: Basics of Inter-organizational Trust

No time to go through the Twelve Weeks to Trust blog series? How about 15 minutes for a video recap on A basic definition of trust The difference between inter-personal, organizational and inter-organizational trust The essential ingredient for trust (spoiler alert: it’s benevolence or goodwill!) Key benefits of inter-organizational trust A peek at why inter-organizationalContinue reading “Video: Basics of Inter-organizational Trust”

Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust

Economics, strategy and ethics literature all suggest that an organization’s culture, structure and processes must foster trustworthy behaviours internally in order to maximize trust in inter-organizational relationships (Casson, 1995; Drake & Schlachter, 2008; Dyer & Chu, 2003; Sydow, 1998; Zaheer, McEvily & Perrone,1998). As we covered in Week 5: Ethics at the Heart of Trust,Continue reading “Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust”

Five reasons inter-organizational trust is key to partnership success – Week 3 of Twelve Weeks to Trust

Welcome back! I hope you enjoyed Week 1 & Week 2 of this Twelve Weeks to Trust series. In the past twenty years, all types of hybrid business partnerships – joint ventures, alliances, etc. – are on the rise because they permit access to new markets, reduce costs and share risks – particularly in uncertainContinue reading “Five reasons inter-organizational trust is key to partnership success – Week 3 of Twelve Weeks to Trust”