Twelve Practical Ways for Leaders to Build Inter-organizational Trust – Week 12: Twelve Weeks to Trust

Since April, the Twelve Weeks to Trust Series has taken readers through fundamental facts about trust, benefits, downsides, formal and informal governance mechanisms that build trust and, I hope, quite a bit more. This final post in the series – though certainly not my final post on trust – is not a summary of theContinue reading “Twelve Practical Ways for Leaders to Build Inter-organizational Trust – Week 12: Twelve Weeks to Trust”

9 Ways to Mitigate the Downsides of Over-Trust

It’s only responsible for leaders to understand both the benefits and the downsides of trust in a business context. Only then can they put in place measures to mitigate the potential for opportunism. Gleaned from my research in marketing, economics, business strategy and ethics literature, here are 9 ways you can mitigate the downsides ofContinue reading “9 Ways to Mitigate the Downsides of Over-Trust”

Reputation as a Source of Inter-organizational Trust — Week 8: Twelve Weeks to Trust

Experts believe that intangible assets like brand, client lists, reputation, etc.  can be worth up to one-third of a company’s market value. Why? A solid reputation acts as a shortcut to trust – a third party (individual or an organization) acts as a “proof source” or “proxy for trust” vouching for the credibility and goodwillContinue reading “Reputation as a Source of Inter-organizational Trust — Week 8: Twelve Weeks to Trust”