Twelve Practical Ways for Leaders to Build Inter-organizational Trust – Week 12: Twelve Weeks to Trust

Since April, the Twelve Weeks to Trust Series has taken readers through fundamental facts about trust, benefits, downsides, formal and informal governance mechanisms that build trust and, I hope, quite a bit more. This final post in the series – though certainly not my final post on trust – is not a summary of theContinue reading “Twelve Practical Ways for Leaders to Build Inter-organizational Trust – Week 12: Twelve Weeks to Trust”

Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust

Economics, strategy and ethics literature all suggest that an organization’s culture, structure and processes must foster trustworthy behaviours internally in order to maximize trust in inter-organizational relationships (Casson, 1995; Drake & Schlachter, 2008; Dyer & Chu, 2003; Sydow, 1998; Zaheer, McEvily & Perrone,1998). As we covered in Week 5: Ethics at the Heart of Trust,Continue reading “Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust”

How to Build Trust with Formal Governance Mechanisms: Transaction Specific Investments Week 6 Part B – Twelve Weeks to Trust

Transaction Specific Investments… click!… Sounds totally boring. But read on… Transaction Specific Investments have been repeatedly proven to build trust in inter-organizational relationships. Sometimes called Relationship Specific Investments (RSIs) or idiosyncratic investments, TSIs are unique investments that support the inter-organizational relationship and its performance. They may be tangible or intangible but they are not easilyContinue reading “How to Build Trust with Formal Governance Mechanisms: Transaction Specific Investments Week 6 Part B – Twelve Weeks to Trust”