Tag Archives: inter-organizational trust

Using joint planning & joint problem solving to build inter-organizational trust – Week 7, Part B in Twelve Weeks to Trust

Goal setting, covered in Part A, is usually a part of joint planning in inter-organizational relations. It stands to reason that partners will sort out their common goals and the formal and informal governance mechanisms to achieve them. This happens through joint planning. Joint planning :  the process of establishing partners’ roles, responsibilities, long-terms plansContinue reading “Using joint planning & joint problem solving to build inter-organizational trust – Week 7, Part B in Twelve Weeks to Trust”

Week 7: Using informal mechanisms to build and maintain trust – Part A: Common values, norms & goals

In this series we’ve examined types of trust, the benefits of high-trust partnerships, the role of goodwill in trust building and how formal governance mechanisms can foster or impede trust building. Now we turn our attention to governance by trust, a direct form of informal governance. This week, we’ll tackle relational governance in three bites: norms,Continue reading “Week 7: Using informal mechanisms to build and maintain trust – Part A: Common values, norms & goals”

How to Build Trust with Formal Governance Mechanisms: Transaction Specific Investments Week 6 Part B – Twelve Weeks to Trust

Transaction Specific Investments… click!… Sounds totally boring. But read on… Transaction Specific Investments have been repeatedly proven to build trust in inter-organizational relationships. Sometimes called Relationship Specific Investments (RSIs) or idiosyncratic investments, TSIs are unique investments that support the inter-organizational relationship and its performance. They may be tangible or intangible but they are not easilyContinue reading “How to Build Trust with Formal Governance Mechanisms: Transaction Specific Investments Week 6 Part B – Twelve Weeks to Trust”

How to Build Trust with Formal Governance Mechanisms Part A – Hierarchy, Monitoring & Contracts – Week 6 of Twelve Weeks to Trust

There are two undeniable facts in inter-organizational relations: 1. All inter-organizational relationships are linked by a governance framework. Partners agree on structure (alliance, equity partnership, joint venture, etc.) and negotiate how it will be managed with contracts, hierarchy, reporting mechanisms and specific investments.  “The choice of the form of governance …is the inter-organizational strategy ofContinue reading “How to Build Trust with Formal Governance Mechanisms Part A – Hierarchy, Monitoring & Contracts – Week 6 of Twelve Weeks to Trust”