10 Ways to Build Trust: Stop shaking hands. Start making plans

Oh my poor, neglected blog! I thought I would share with you this video of my 5-minute talk about building trust through structures at Ignite Guelph 4 last October.

From the Archives: My Anchor belief: Trust-building STARTS with culture & structure

John Morgan, the author of Brand Against the Machine, says any vibrant organization must have an anchor belief. Here’s mine: Please!!  Stop thinking trust has something to do with being liked, or saying ‘we’. Stop thinking trust has to start at the interpersonal level. Stop thinking trust has to evolve slowly or is strictly basedContinue reading “From the Archives: My Anchor belief: Trust-building STARTS with culture & structure”

Using joint planning & joint problem solving to build inter-organizational trust – Week 7, Part B in Twelve Weeks to Trust

Goal setting, covered in Part A, is usually a part of joint planning in inter-organizational relations. It stands to reason that partners will sort out their common goals and the formal and informal governance mechanisms to achieve them. This happens through joint planning. Joint planning :  the process of establishing partners’ roles, responsibilities, long-terms plansContinue reading “Using joint planning & joint problem solving to build inter-organizational trust – Week 7, Part B in Twelve Weeks to Trust”