I’m appalled by the antics in Ottawa right now. They erode trust faster than a wave on a sandcastle. But I want to know why it’s happening. Why did the Conservative government draw attention to Senate expenses now? They had to know about lax and unequally applied regulations. They had to know that funding improprieties would draw questions aboutContinue reading “Is the Senate scandal a supercharged change management tactic?”
Category Archives: Communications
How do you create a sense of urgency without scaring people?
Navigating constant change is the not-so-new normal in organisations. Political, economic, competitive even environmental pressures mean always doing more with less, responding to opportunities or avoiding threats. Despite the importance of implementing change successfully, leading change expert Dr. John Kotter has found that 70% of all major change efforts in organizations fail. Organisations throw huge resourcesContinue reading “How do you create a sense of urgency without scaring people?”
Key to leading in crisis? Build trust now
Three months ago, the City of Guelph mourned the death of local police officer, Jennifer Kovach, who was killed when her police cruiser collided with a city bus on her way to a call. According to Lt. Col. (retired) Angelo Caravaggio, former Director of the Centre for National Security Studies at the Canadian Forces College inContinue reading “Key to leading in crisis? Build trust now”
Five ways to amp up your holiday conversations
This holiday season if you ask better questions than “How’s work?”, “How are the kids?” or “Would you please pass the yams?” you will be rewarded with vastly more interesting conversations. Originally published in April 2012, this blog post has been one of my most popular. I reuse ornaments so I thought I’d dust off this post as wellContinue reading “Five ways to amp up your holiday conversations”
Accolade Communications 