Required summer reading list for Canadian leaders

Political and business leaders of Canada, no beach reads for you! Politicians, you have dragged trust through the mud this year: Robocalls and electoral fraud, negative and cynical ads, Senate expense scandals, construction kickbacks and municipal corruption, alleged crack parties. Come on! Shame on you! Business leaders can’t be too smug either. Recently, SNC-Lavalin announced a three-monthContinue reading “Required summer reading list for Canadian leaders”

Key to leading in crisis? Build trust now

Three months ago, the City of Guelph mourned the death of local police officer, Jennifer Kovach, who was killed when her police cruiser collided with a city bus on her way to a call. According to Lt. Col. (retired) Angelo Caravaggio, former Director of the Centre for National Security Studies at the Canadian Forces College inContinue reading “Key to leading in crisis? Build trust now”

“You get trust if you give trust.” Sound advice from a former Prime Minister

Only 22 people in Canada’s history have earned the title of Prime Minister. So if one of them gives you advice, I think you should take it. The advice is even more compelling if the Prime Minister has also been a captain of industry, a world-renowned statesman and now a philanthropist dedicated to aboriginal education. Last Wednesday,Continue reading ““You get trust if you give trust.” Sound advice from a former Prime Minister”

Help! Does this definition capture organizational trust?

I’ve been asked to submit my definition of organizational trust for consideration in a publication. While scholars haven’t nailed it down in 20 years. I thought I’d give it a shot based on my research and blog posts. Do you think this captures it? What would you change or add? How could I make itContinue reading “Help! Does this definition capture organizational trust?”