Why encourage those in the middle of the pack and those who are dead last?

Remember the Seinfeld episode where George worries about worlds colliding? Well, fair warning: here’s a post where leadership, parenting, ranting and sound advice collide. Last Friday, my 8-year old son participated in a city-wide cross-country track race. I went to encourage him and to help out his teachers; but what started like a little parentingContinue reading “Why encourage those in the middle of the pack and those who are dead last?”

Book Review: Smart Trust

If you read only one book on trust-building, this should be it. It’s timely, practical and compelling .- me     I don’t say that lightly, I’ve read a ton of articles about trust. You’ve also read my review of Onwards so you know I don’t sugar coat it. I also don’t receive any compensation for myContinue reading “Book Review: Smart Trust”

Video: Basics of Inter-organizational Trust

No time to go through the Twelve Weeks to Trust blog series? How about 15 minutes for a video recap on A basic definition of trust The difference between inter-personal, organizational and inter-organizational trust The essential ingredient for trust (spoiler alert: it’s benevolence or goodwill!) Key benefits of inter-organizational trust A peek at why inter-organizationalContinue reading “Video: Basics of Inter-organizational Trust”

Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust

Economics, strategy and ethics literature all suggest that an organization’s culture, structure and processes must foster trustworthy behaviours internally in order to maximize trust in inter-organizational relationships (Casson, 1995; Drake & Schlachter, 2008; Dyer & Chu, 2003; Sydow, 1998; Zaheer, McEvily & Perrone,1998). As we covered in Week 5: Ethics at the Heart of Trust,Continue reading “Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust”