How Star Wars helped me appreciate planning: from the archives

I admit it. I don’t like planning. I find it tedious and I am always itching to do something. I love problems, projects, challenges that can be solved and then you can move on. It’s why I’ve done lots of issues management and crisis communications. When “it” hits the fan, I’m your girl. But, I realize that theContinue reading “How Star Wars helped me appreciate planning: from the archives”

9 critical questions to help you build trust

At a Giving Tuesday panel a few weeks ago, I was asked to talk about trends in trust and how to build it… in three minutes. Since the timeline was a little tight, I thought I’d round out the conversation here 🙂 First: Trust in institutions is declining globally and in Canada It’s well establishedContinue reading “9 critical questions to help you build trust”