Ivan Krastev’s TedTalk on Trust, Transparency & Democracy

While I’ve not blogged about my interest in politics – not partisanship- this TedTalk by political theorist Ivan Krastev hit the jackpot with me: trust, politics and how transparency is not the solution! And, it’s funny… well, some parts are funny others are daunting and a little depressing. I’ll let Mr. Krastev do the talkingContinue reading “Ivan Krastev’s TedTalk on Trust, Transparency & Democracy”

Video: Basics of Inter-organizational Trust

No time to go through the Twelve Weeks to Trust blog series? How about 15 minutes for a video recap on A basic definition of trust The difference between inter-personal, organizational and inter-organizational trust The essential ingredient for trust (spoiler alert: it’s benevolence or goodwill!) Key benefits of inter-organizational trust A peek at why inter-organizationalContinue reading “Video: Basics of Inter-organizational Trust”

Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust

Economics, strategy and ethics literature all suggest that an organization’s culture, structure and processes must foster trustworthy behaviours internally in order to maximize trust in inter-organizational relationships (Casson, 1995; Drake & Schlachter, 2008; Dyer & Chu, 2003; Sydow, 1998; Zaheer, McEvily & Perrone,1998). As we covered in Week 5: Ethics at the Heart of Trust,Continue reading “Do you need trust within your organization to build trust with external partners? – Week 11 of Twelve Weeks to Trust”

9 Ways to Mitigate the Downsides of Over-Trust

It’s only responsible for leaders to understand both the benefits and the downsides of trust in a business context. Only then can they put in place measures to mitigate the potential for opportunism. Gleaned from my research in marketing, economics, business strategy and ethics literature, here are 9 ways you can mitigate the downsides ofContinue reading “9 Ways to Mitigate the Downsides of Over-Trust”