Week 7: Using informal mechanisms to build and maintain trust – Part A: Common values, norms & goals

In this series we’ve examined types of trust, the benefits of high-trust partnerships, the role of goodwill in trust building and how formal governance mechanisms can foster or impede trust building. Now we turn our attention to governance by trust, a direct form of informal governance. This week, we’ll tackle relational governance in three bites: norms,Continue reading “Week 7: Using informal mechanisms to build and maintain trust – Part A: Common values, norms & goals”

What our collective minds could do together!

Have you ever been in the company of a group of people that you think, collectively, could solve – or at least make some serious headway- on some of the world’s most wicked problems? I had such a priviledge on Wednesday when classmates from my MA Leadership program gathered at the University of Guelph to share the resultsContinue reading “What our collective minds could do together!”

Ethics: Goodwill at the Heart of Trust – Week 5 of Twelve Weeks to Trust

Ethics lies at the very heart of trust within your organization and with your stakeholders. So why are its fundamental concepts missing from strategy, marketing and economics literature? It’s like a circulatory system without a heart! We saw in Week 2 that benevolence/goodwill is a key element to trust. It’s what makes trust a leapContinue reading “Ethics: Goodwill at the Heart of Trust – Week 5 of Twelve Weeks to Trust”

Five reasons inter-organizational trust is key to partnership success – Week 3 of Twelve Weeks to Trust

Welcome back! I hope you enjoyed Week 1 & Week 2 of this Twelve Weeks to Trust series. In the past twenty years, all types of hybrid business partnerships – joint ventures, alliances, etc. – are on the rise because they permit access to new markets, reduce costs and share risks – particularly in uncertainContinue reading “Five reasons inter-organizational trust is key to partnership success – Week 3 of Twelve Weeks to Trust”