From the Archives: My Anchor belief: Trust-building STARTS with culture & structure

John Morgan, the author of Brand Against the Machine, says any vibrant organization must have an anchor belief. Here’s mine: Please!!  Stop thinking trust has something to do with being liked, or saying ‘we’. Stop thinking trust has to start at the interpersonal level. Stop thinking trust has to evolve slowly or is strictly basedContinue reading “From the Archives: My Anchor belief: Trust-building STARTS with culture & structure”

Ivan Krastev’s TedTalk on Trust, Transparency & Democracy

While I’ve not blogged about my interest in politics – not partisanship- this TedTalk by political theorist Ivan Krastev hit the jackpot with me: trust, politics and how transparency is not the solution! And, it’s funny… well, some parts are funny others are daunting and a little depressing. I’ll let Mr. Krastev do the talkingContinue reading “Ivan Krastev’s TedTalk on Trust, Transparency & Democracy”

Video: Basics of Inter-organizational Trust

No time to go through the Twelve Weeks to Trust blog series? How about 15 minutes for a video recap on A basic definition of trust The difference between inter-personal, organizational and inter-organizational trust The essential ingredient for trust (spoiler alert: it’s benevolence or goodwill!) Key benefits of inter-organizational trust A peek at why inter-organizationalContinue reading “Video: Basics of Inter-organizational Trust”

Reputation as a Source of Inter-organizational Trust — Week 8: Twelve Weeks to Trust

Experts believe that intangible assets like brand, client lists, reputation, etc.  can be worth up to one-third of a company’s market value. Why? A solid reputation acts as a shortcut to trust – a third party (individual or an organization) acts as a “proof source” or “proxy for trust” vouching for the credibility and goodwillContinue reading “Reputation as a Source of Inter-organizational Trust — Week 8: Twelve Weeks to Trust”